No more trying to find contact details within a website. Live chat is direct and well presented on the landing page and all other pages.
Live chat agents are usually able to serve three or even more people at once.
By being with the customer on your website, live chat agents can take a message or provide product and service information.
Visitors can rate the live chat service at the end of each chat. Quality of support can easily be reviewed, every chat is logged.
WE CONNECT YOU
My Cloud Assistant follows a “Ticketing System”. When a customer on live chat wishes to be contacted by the company, we submit a form with the detailed request. This will provide a better overview of what the customer requires.
Live Chat is faster than phone support where you often have to go through cumbersome menus.