Live Chat Answering Service Pricing

Micro Business Small Business Medium Business Large Business
$130 per month $235 per month $382 per month Contact us for a quote
50 chats per month 100 chats per month 200 chats per month Full-time dedicated assistant/s
✓ Monthly Reporting ✓ Monthly Reporting ✓ Monthly Reporting ✓ Monthly Reporting
✓ Chat Forwarding ✓ Chat Forwarding ✓ Chat Forwarding ✓ Chat Forwarding
✓ Scripting Assistance ✓ Scripting Assistance ✓ Scripting Assistance ✓ Scripting Assistance in depth training
✓ Support via chat app/email ✓ Support via chat app/email ✓ Support via chat app/email ✓ Dedicated Manager
✓ 24×7 Answering ✓ 24×7 Answering ✓ 24×7 Answering ✓ 24×7 Answering

Dedicated Web Chat Agents

  • For a larger volume of website visitors a dedicated Web Chat Agent(s) may be the answer.
  • Dedicated Web Chat Agents are trained and focused entirely on one customer.
  • For smaller businesses requiring a virtual personal assistant and a Live Chat Answering Service, the two services can be combined at no extra charge.  Please contact us for further information.

Licence cost for the Web Chat Widget is included in each of the 4 pricing options for a shared widget

  • My Cloud Assistant use the Zendesk Chat Widget for our Live Chat Answering Service.
  • Zendesk Chat is one of the most popular Web Chat Widgets on the market for a Live Chat Answering Service.
  • Installation and customisation of the Web Chat Widget can be arranged if required.
  • Dedicated widget $90 per month extra (customisable).

All prices quoted are plus local taxes if applicable.